Long Live The Test Pyramid

September 6th, 2023 No comments

A dear colleague of mine, Jan Philip Pietrczyk, once commented on the developer’s responsibility for writing functional code:

“Our daily work […] ends up in the hands of people who trust us not only to have done our best but also that it works.”

— Jan Philip Pietrczyk

His words have really stuck with me because it puts our code in the context of the people who rely on it. In this fast-paced world, users trust that we write the best code possible and that our software “simply” works. Living up to this level of trust is a challenge, for sure, and that’s why testing is such a crucial part of any development stack. Testing a process evaluates the quality of our work, validating it against different scenarios to help identify problems before they become, well, problems.

The Test Pyramid is one testing strategy of many. While it’s perhaps been the predominant testing model for the better part of a decade since it was introduced in 2012, I don’t see it referenced these days as much as I used to. Is it still the “go-to” approach for testing? Plenty of other approaches have cropped up in the meantime, so is it perhaps the case that the Test Pyramid is simply drowned out and overshadowed by more modern models that are better fitting for today’s development?

That’s what I want to explore.

The Point Of Testing Strategies

Building trust with users requires a robust testing strategy to ensure the code we write makes the product function how they expect it to. Where shall we start with writing a good test? How many do we need? Many people have grappled with this question. But it was a brief comment that Kent C. Dodds made that gave me the “a-ha!” moment I needed:

“The biggest challenge is knowing what to test and how to test it in a way that gives true confidence rather than the false confidence of testing implementation details.”

— Kent C. Dodds

That’s the starting point! Determining the goal of testing is the most crucial task of a testing strategy. The internet is full of memes depicting bad decisions, many resulting from simply not knowing the purpose of a particular test and how many we need to assert confidence. When it comes to testing, there is a “right ratio” to ensure that code is appropriately tested and that it functions as it should.

2 unit tests. 0 integration tests. pic.twitter.com/K2MZKwr8JT

— DEV Community (@ThePracticalDev) August 2, 2017

The problem is that many developers only focus on one type of testing — often unit test coverage — rather than having a strategy for how various units work together. For example, when testing a sink, we may have coverage for testing the faucet and the drain separately, but are they working together? If the drain clogs, but the faucet continues to pour water, things aren’t exactly working, even if unit tests say the faucet is.

Approaches for testing are often described in terms of shapes, as we’ve already seen one shape with the pyramid model. In this article, I would like to share some of the shapes I have observed, how they have played out in real-world scenarios, and, in conclusion, which testing strategy fits my personal criteria for good test coverage in today’s development practices.

Flashback To The Basics

Before that, let’s revisit some common definitions of different test types to refresh our memories:

  • Manual tests
    This is testing done by actual people. That means a test will ask real users to click around an app by following scripted use cases, as well as unscripted attempts to “break” the app in unforeseen scenarios. This is often done with live, in-person, or remote interviews with users observed by the product team.
  • Unit tests
    This type of test is where the app is broken down into small, isolated, and testable parts — or “units” — providing coverage by individually and independently testing each unit for proper operation.
  • Integration tests
    These tests focus on the interaction between components or systems. They observe unit tests together to check that they work well when integrated together as a working whole.
  • End-to-end (E2E) tests
    The computer simulates actual user interactions in this type of test. Think of E2E as a way of validating user stories: can the user complete a specific task that requires a set of steps, and is the outcome what’s expected? That’s testing one end of the user’s experience to the other, ensuring that inputs produce proper outputs.

Now, how should those types of testing interact? The Test Pyramid is the go-to metaphor we’ve traditionally relied on to bring these various types of testing together into a complete testing suite for any application.

All Hail The Mighty Test Pyramid

The Test Pyramid, first introduced by Mike Cohn in his book Succeeding with Agile, and developed further by Martin Fowler in his “The Practical Test Pyramid” post, prioritizes tests based on their performance and cost. It recommends writing tests with different levels of granularity, with fewer high-level tests and more unit tests that are fast, cheap, and reliable. The recommended test order is from quick and affordable to slow and expensive, starting with many unit tests at the bottom, followed by service, i.e., integration tests in the middle. Following that are fewer, but more specific, UI tests displayed at the top, including end-to-end tests.

There’s a growing sentiment in the testing community that the Test Pyramid oversimplifies how tests ought to be structured. Martin Fowler addressed this in a more recent blog post nearly ten years after posting about the pyramid shape. My team has even questioned whether the model brings our work closer to the end user or further away. While higher levels of the pyramid increase confidence in individual tests and offer better value, it seems less mindful of the bigger picture of how everything works together. The testing pyramid felt like it was falling out of time, at least for us.

From Pyramids To Diamonds

One point my team discussed internally was the pyramid’s over-emphasis on unit testing. The pyramid is an excellent shape to describe what a unit test is and what scope it covers. But if you ask four people what a unit test is, you will likely get four different answers. Perhaps the shape needs a little altering to clear things up.

The biggest clarification my team needed was where and when unit testing stops. The pyramid shape suggests that unit tests take up the majority of the test process, and that felt off to us. Integration tests are what pull those together, after all.

So, another way we can view the pyramid shape of a testing strategy can is to let it evolve into a diamond shape:

Integration testing is sometimes called the “forgotten layer” of the testing pyramid because it can be too complex for unit testing. But it gets more focus in the Testing Diamond (often split into two specific layers):

  1. Integration Test Layer
    This layer is pretty much the same as what we see in the Test Pyramid, but it is reserved for tests that are considered “too big to be a unit test” — something in between the Unit and Integration Test layers. A test on a specific component would be an ideal sort of thing for this layer.
  2. System Integration Test Layer
    This layer is more about “real” integration tests, like data received from an API.

So, the diamond shape implies a process where unit tests are done immediately after integration testing is complete, but with less emphasis on those individual tests. This way, the integration layer gets the large billing it deserves while the emphasis on unit tests tapers off.

Where’s Manual Testing?

Whether a testing strategy is called a “pyramid” or a “diamond,” it is still missing the critical place of manual testing in the process. Automated testing is valuable, to be sure, but not to the extent that they make manual testing practices obsolete.

I believe automated and manual tests work hand in hand. Automated testing should eliminate routine and common tasks, freeing testers to concentrate on the crucial areas that require more human attention. Rather than replace manual testing, automation should complement it.

What does that mean for our diamond shape… or the pyramid, for that matter? Manual testing is nowhere in the layers but should be. Automated tests efficiently detect bugs, but manual testing is still necessary to ensure a more comprehensive testing approach to provide full coverage. That said, it’s still true that an ideal testing strategy will put a majority of the emphasis on automated tests.

That means the testing strategy looks more like an ice cream cone than either a pyramid or a diamond.

In fact, this is a real premise called the “Ice Cream Cone” approach. Although this approach takes longer to implement, it results in a higher confidence level and more bugs detected. Saeed Gatson provides a succinct description of it in a post that dates back to 2015.

But does a pizza shape actually go far enough to describe the full nature of testing? Gleb Bahmutov has taken this concept to the extreme with what he calls the “Testing Crab” model. This approach involves screenshot comparisons, which a human then verifies for differences. Bahmutov sees visual and functional testing as “the body” of the crab, with all other types of testing serving as “the limbs.” There are indeed tools that provide before-and-after snapshots during a test that, when layered on top of one another, can highlight visual regressions.

The Testing Trophy

All testing approaches are costly, and the Test Pyramid got that point right. It’s just that the shape itself may not be realistic or effective at considering the full nature of testing and the emphasis that each layer of tests receives. So, what we need to do is find a compromise between all of these approaches that accurately depict the various layers of testing and how much emphasis each one deserves.

I like how simply Guillermo Rauch summed that up back in 2016:

Write tests. Not too many. Mostly integration.

— Guillermo Rauch (@rauchg) December 10, 2016

Let’s break that down a bit further.

  • Write tests
    Not only because it builds trust but also because it saves time in maintenance.
  • Not too many
    100% coverage sounds nice, but it is not always good. If every single detail of an app is covered by tests, that means at least some of those tests are not critical to the end-user experience, and they are running purely for the sake of running, adding more overhead to maintain them.
  • Mostly integration
    Here is the emphasis on integration tests. They have the most business value because they offer a high level of confidence while maintaining a reasonable execution time.

You might recognize the following idea if you’ve spent any amount of time following the work of Kent C. Dodds. His “Testing Trophy” approach elevates integration testing to a higher priority level than the traditional testing pyramid, which is perfectly aligned with Guillermo Rauch’s assertions.

Kent discusses and explains the important role that comprehensive testing plays in a product’s success. He emphasizes the value of integration tests over testing individual units, as it provides a better understanding of the product’s core functionality and respected behaviors. He also suggests using fewer mockup tests in favor of more integration testing. The testing trophy is a metaphor depicting the granularity of tests in a slightly different way, distributing tests into the following types:

  1. Static analysis: These tests quickly identify typos and type errors by way of executing debugging steps.
  2. Unit tests: The trophy places less emphasis on them than the testing pyramid.
  3. Integration: The trophy places the most emphasis on them.
  4. User Interface (UI): These include E2E and visual tests and maintain a significant role in the trophy as they do in the pyramid.

The “Testing Trophy” prioritizes the user perspective and boasts a favorable cost-benefit ratio. Is it our top pick? This test strategy is the most sensible, but there is a catch. While unit tests still offer valuable benefits, there are drawbacks to integration and end-to-end tests, including longer runtimes and lower reliability. The benefits of unit tests are valid, and I still prefer to use them.

So, Is The Test Pyramid Dead?

The Test Pyramid is still a popular testing model for software development that helps ensure applications function correctly. However, like any model, it has its flaws. One of the biggest challenges is defining what constitutes a unit test.

My team implemented the modified diamond shape for our testing pipelines. And we’ve found that it’s not entirely wrong, just incomplete. We still gain valuable insights from it, particularly in prioritizing the different types of tests we run.

It seems to me that development teams rarely stick to textbook test patterns, as Justin Searls has summed up nicely:

People love debating what percentage of which type of tests to write, but it’s a distraction. Nearly zero teams write expressive tests that establish clear boundaries, run quickly & reliably, and only fail for useful reasons. Focus on that instead.https://t.co/xLceALKrWe

— Justin Searls (@searls) May 15, 2021

This is also true for my team’s experience, as dividing and defining tests is often difficult. And that’s not bad. Even Martin Fowler has emphasized the positive impact that different testing models have had on how we collectively view test coverage.

So, in no way do I believe the Test Pyramid is dead. I might even argue that it is as essential to know it now as ever. But the point is not to get too caught up in its shape or any other shapes. The most important thing to remember is that tests should run quickly and reliably and only fail when there’s a real problem. They should benefit the user rather than simply aiming for full coverage. You’ve already accomplished the most important thing by prioritizing these aspects in test design.

References

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Smart Dog Houses: New Technologies for Dogs 

September 5th, 2023 No comments

In today’s developing world of technology, our furry companions aren’t forgotten. The advent of smart dog houses has revolutionized the way we care for our companions. These new kinds of houses and technologies offer comfort and security for our beloved pets. In this article, we’ll be exploring the world of smart dog houses and their features, highlighting popular firms, apps, and technologies, and offering some practical advice for pet owners. 

What is a Smart Dog House?

Smart dog houses, also known as automated or connected dog houses, are designed to provide an enhanced living environment for your pets. These innovative abodes are equipped with various sensors, devices, and features that cater to your dog’s needs as well as offer pet owners a new level of control. By tracking their pet’s health or safety, pet owners can also provide some information from the data they collected. Pet owners can create pet care apps to help them collect and manage pet information.

Photo by Kojirou Sasaki on Unsplash

Features That Make Them Smart

  • Climate Control: One of the primary features of smart dog houses is their ability to regulate temperature. Integrated heating and cooling systems ensure that your dog is comfortable year-round. This is especially beneficial in extreme weather conditions.
  • Remote Monitoring: Many smart dog houses come with cameras that allow you to keep an eye on your pet while you’re far away. You can check in on them through a mobile app, ensuring their safety and well-being.
  • Feeding Systems: Automated feeding systems dispense food at scheduled times, even when you’re not at home. This ensures that your pet is well-fed and helps with portion control.
  • Air Quality Control: Some smart dog houses have air purification systems to maintain clean and healthy air quality. This can be vital for dogs with allergies or some health issues.
  • Security Features: Smart dog houses often include security features like locking mechanisms and alarms to keep your pet safe from potential intruders or dangers.
  • Lighting: Integrated lighting systems provide visibility at night and create a comforting ambiance for your pet.
  • Noise Control: These houses may come with noise-reduction features to help keep your dog calm in noisy environments if your dog is easily disturbed by sounds. 

Popular Smart Dog House Firms, Apps, and Technologies

PetSafe Smart Dog House: PetSafe offers a range of smart dog houses with features such as self-warming floors, app-controlled feeding, and automatic door locking. Also, PetSafe has various containment systems to keep your pet in the garden safely. 

PetParker: A Vancouver-based company, PetParker offers smart stations for dogs to provide more flexibility for pet owners. By cooperating with businesses and governments, PetParker smart dog stations allow pet owners to transform their customers’ experience. 

Furbo Dog Camera: While not a dog house itself, the Furbo Dog Camera is a popular device that allows you to monitor your pet and dispense treats remotely. It’s a great addition to any smart dog house because it offers 360-degree zero-blind spot vision. You can even notify your dog of emergencies at home with the Furbo Dog Camera.

SureFlap Microchip Pet Door: This smart pet door technology allows your dog to enter and exit the house while keeping unwanted animals out. It’s compatible with microchips and RFID collar tags. It could be a great addition to your existing dog house to make it smart or more useful. 

Petnet SmartFeeder: The Petnet SmartFeeder is a popular app-controlled feeding system that ensures your pet is fed the right portions on time. It also provides nutritional recommendations. SmartFeeder’s app connects your phone with the device and then allows you to control your pet’s eating routine. 

How to Buy a Dog House?

Smart dog houses can be purchased from various sources, including online markets such as Amazon and Walmart. Amazon offers a wide range of options from various sellers, allowing you to compare prices and features easily. Walmart provides the convenience of both online and in-store shopping in the United States, with the option to physically examine products before buying. When purchasing a smart dog house, consider factors like size, features, and your budget. Also, you can read product reviews and check for warranties to ensure a satisfying purchase that meets your dog’s needs.

Advice for Smart Dog House Owners

  1. Training: While smart dog houses offer convenience, it’s essential to train your dog in order to use them effectively. Gradually introduce your pet to the new features and devices.
  1. Maintenance: Regularly clean and maintain the smart dog house, especially the air filters, to ensure your pet’s health and comfort.
  1. Security: Ensure the security features of the dog house are functioning correctly, and keep your app’s login credentials secure to prevent unauthorized access.
  1. Adjust Settings: Use the mobile app to adjust settings like temperature, feeding schedules and lighting based on your pet’s needs.
  1. Regular Check-Ins: Even with remote monitoring, make an effort to physically spend time with your pet. No technology can replace the bond you share.

Conclusion

Smart dog houses represent a significant step forward in pet care and ownership. They offer a range of features designed to increase your dog’s quality of life and provide peace of mind for pet owners. With the right training and maintenance, these innovative homes can truly be a haven for your companions. As technology continues to advance, we can only imagine what exciting developments await our beloved pets in the future.

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ESC and Design Sojourn’s Innovating for Sustainability Programme Offers Grant Support for Singaporean Companies

September 5th, 2023 No comments
ESC and Design Sojourn launch of the Innovating for Sustainability Programme (ISP)

ESC, the leading sustainability consultancy in Asia, and Design Sojourn, a renowned design thinking and innovation consultancy, have partnered to launch the Innovating for Sustainability Programme (ISP). This new programme aims to help Singaporean companies capture new innovative business opportunities and enhance their capabilities in addressing the growing consumer need for sustainable products and services.

The Innovating for Sustainability Programme is a unique opportunity for Singaporean companies to enhance their environmental, social, and governance (ESG) practices. With funding support through Enterprise Development Grant, SMEs can access grants of up to 70%, while non-SMEs can receive up to 50%.

The Innovating for Sustainability Programme helps Singaporean companies build their sustainability capabilities for the next five years and beyond

Andrew Young, Group Director of ESC, said, “Many SMEs in Singapore haven’t yet made sustainability a top priority in their operations. The ISP stands as a solution to this challenge, helping them build long-term business growth and become more resilient.

Brian Ling, Founder of Design Sojourn, of the latest offering, said, “We are excited to partner with ESC in this programme. The ISP offers a clear roadmap for companies to integrate ESG practices into their business strategy while harnessing the power of design thinking to create innovative solutions.

Incorporating ESG practices can redefine how people view businesses. Through the ISP, Singaporean companies can transform their products and services into one that positively impacts and fulfils the expectations of investors, employees, and consumers for sustainable value creation. This, in turn, can lead to higher revenue, talent retention and attraction, enhanced productivity, and better access to financing.

 

For more information about ISP, please fill out this form or email info@designsojourn.com or enquiries@envirosc.com.


 

About Design Sojourn:
Design Sojourn is a renowned design-led innovation consultancy that helps businesses integrate design thinking into their organisations. With a strong track record in social and sustainability design work, they empower companies to create innovative and environmentally conscious solutions that improve people’s lives.

About ESC:
ESC is the leading environment, safety, and sustainability consultancy in Asia. Our international and multidisciplinary teams are uniquely equipped with Local Knowledge and Global Expertise to address your complex sustainability challenges.

Media Contact:
Denise Shee
Senior Experience Designer, Design Sojourn
denise@designsojourn.com

Laiza Fidel
Marketing Lead, ESC
laiza@envirosc.com

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Exciting New Tools For Designers, September 2023

September 4th, 2023 No comments

At the end of another summer, we are all getting ready to knuckle down for some serious work in the fall. But we want to help you work smarter, not harder, so to that end, we’d like to present you with this latest round of exciting new tools for designers and developers.

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Compliance And Security: The Tech-Law Blend Of Digital Signatures

September 1st, 2023 No comments

Digital signatures have significantly streamlined the way we authenticate documents in a variety of sectors, from banking and finance to healthcare and government. With the surge in remote work, online transactions, and digital documentation, the need for secure and legally compliant methods of signing documents has never been more crucial.

However, there’s a common misconception that digital signatures are merely an electronic form of traditional signatures. In reality, they are a powerful amalgamation of technology and law, designed to provide unparalleled security and compliance.

In this blog post, we’ll delve into several key areas where the tech-law blend of digital signatures makes a significant difference.

1. Legally Binding Authentication

When you sign a document with a pen, its authenticity is validated by the unique characteristics of your handwriting. Similarly, digital signatures provide an electronic fingerprint that is unique to both the signer and the document. This fingerprint or ‘hash’ is encrypted and stored in a way that can easily be verified for authenticity, making electronic signatures legally binding in many jurisdictions around the world.

For instance, if you’re applying for a personal loan, a digital signature on your application form ensures that the document hasn’t been tampered with after you’ve signed it. It also verifies that it was indeed you who signed the document, thus providing strong legal footing similar to a handwritten signature.

2. Two-Factor Authentication (2FA)

The blend of technology and law is highly apparent in the use of Two-Factor Authentication (2FA) with digital signatures. This means that to sign a document digitally, you’re often required to prove your identity using two separate methods, like something you know (a password) and something you have (a smart card or mobile device). 

This multi-tier authentication is consistent with legal requirements for identifying the signatory, thereby enhancing the security of the transaction.

3. Audit Trails

Digital signatures come with an embedded audit trail that logs every action taken on the document. This includes who viewed it, who signed it, and when these activities occurred. Not only does this provide an added layer of security, but it also complies with legal requirements for traceability and non-repudiation. 

Audit trails can play a crucial role in resolving disputes and ensuring that all parties involved in a transaction are held accountable for their actions.

4. Time-Stamping

Another important feature of digital signatures is the use of time-stamping. This shows exactly when the document was signed, adding another layer of authenticity to it. Time-stamps are particularly important in scenarios where the timing of a signature can have legal implications, like in contractual agreements or financial transactions. 

What’s more, these time-stamps are synchronized with an authoritative clock, ensuring that they meet the legal criteria for proving the exact time at which an agreement was entered into.

5. Data Integrity

Digital signatures ensure the integrity of the document. Once a document is signed digitally, any alterations to the content will invalidate the signature. 

This is crucial for maintaining the document’s reliability and also satisfies the legal requirement for ensuring that a signed document remains unchanged. In sectors like healthcare and legal services, where the integrity of information can have life-changing implications, this feature of digital signatures is invaluable.

6. International Recognition

Digital signatures enjoy a global appeal, largely due to international frameworks and agreements that recognize their legality. Laws like the Electronic Signatures in Global and National Commerce Act (E-SIGN) in the United States and the Electronic Identification and Trust Services (eIDAS) in the European Union set guidelines that are followed worldwide. 

This international recognition enhances the scope of digital transactions and ensures that your digitally signed document in one country can easily be validated and accepted in another, conforming to global legal standards.

7. Long-Term Preservation

Traditionally, paper documents deteriorate over time, and ink fades away, raising concerns about their long-term preservation. Digital signatures solve this problem through technology that enables long-term signature validation. 

Using secure algorithms, digital signatures can be verified years after the document was originally signed, satisfying long-term legal retention requirements and ensuring the document’s enduring reliability.

8. Chain Of Custody

Digital signatures enable a comprehensive chain of custody, which refers to the sequence of actions and individuals who have handled or modified the document. This provides a transparent process for the legal system to follow if a document ever becomes a part of a legal procedure or investigation. The technology of the digital signature ensures that every individual in the chain is clearly identified, time-stamped, and logged, meeting stringent legal compliance criteria.

9. Environmentally Friendly

While the primary focus is often on security and legal compliance, it’s worth noting that digital signatures are also environmentally friendly. 

The digital process eliminates the need for paper, ink, and physical storage space. This alignment with global sustainability goals could also have potential legal implications in the future as environmental laws continue to evolve. In this way, the adoption of digital signatures also helps in fulfilling corporate social responsibilities.

10. Instant Verification

Unlike traditional methods that might require weeks or months to validate a document’s authenticity, digital signatures offer instant verification. The advanced technology behind digital signatures allows for real-time validation of the document, the signature, and the signer’s credentials. This rapid verification process not only enhances operational efficiency but also meets legal requirements for timely documentation and record-keeping.

In Conclusion

The blend of technology and law in digital signatures goes far beyond simple electronic validation of an individual’s agreement or intent. From international recognition to instant verification, digital signatures encapsulate a wide range of features aimed at enhancing security, ensuring compliance, and even contributing to environmental sustainability. As our world becomes more interconnected and businesses increasingly go digital, the multi-faceted advantages of digital signatures continue to gain relevance.

By taking into account both technological and legal aspects, digital signatures offer a holistic solution for authenticating documents in today’s fast-paced world. Whether it’s personal loans or corporate mergers, healthcare documentation or legal proceedings, the role of digital signatures is indispensable and will likely become even more integral in the future.

Featured Image by Andrea Piacquadio

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Green Revolution: The 6 Drivers Of Solar Power’s Increasing Appeal

September 1st, 2023 No comments

Solar power has be­come a prominent solution in the se­arch for sustainable and renewable­ energy sources. Its popularity has grown significantly worldwide­ in recent decade­s due to its numerous environme­ntal and economic benefits. 

Image source

As we become increasingly aware of how our de­pendence on fossil fue­ls is detrimentally impacting the planet’s climate, solar power has eme­rged as a compelling solution to this environme­ntal crisis. 

With greenhouse gase­s saturating the atmosphere, solar powe­r confidently offers a clean and e­mission-free alternative­, holding the potential for a cooler and more­ sustainable Earth.

The growing adoption of solar e­nergy is driven by a range­ of factors that have contributed to its rising popularity. From increasing e­nvironmental awareness to advance­ments in technology, these­ drivers are propelling solar powe­r into the forefront of the e­nergy industry. 

Continue reading for a de­eper look at these­ influential factors.

1. Technological Innovation

The advance­ments in solar power technology have­ significantly increased the appe­al of this sector. Through innovative rese­arch and development, solar syste­ms have undergone re­markable improvements in e­fficiency, adaptability, and sustainability. 

Material science­ has played a crucial role by introducing groundbreaking de­signs like perovskite and thin-film ce­lls, which offer higher efficie­ncy levels and greate­r flexibility. These­ innovative advancements not only incre­ase energy production but also cre­ate opportunities for integration into unique­ areas, such as wearable e­lectronics and photovoltaic systems integrate­d into buildings.

Image source

One of the­ crucial developments in solar powe­r is improving e­nergy storage. In the past, the­ intermittency challenge­ was a major drawback of solar energy. 

Howeve­r, with the integration of efficie­nt and scalable energy storage­ solutions like lithium-ion batteries, surplus solar e­nergy can now be captured and re­tained. This stored ene­rgy can be utilized during cloudy periods or at night whe­n solar generation is limited. 

Combining solar and battery package syste­ms enhances grid stability and e­mpowers consumers to rely more­ on their self-gene­rated electricity. This foste­rs a decentralized e­nergy landscape that is both resilie­nt and sustainable.

2. Environmental Consciousness

The impacts of climate­ change are becoming more­ evident, driving a growing awarene­ss of the need for e­nvironmental responsibility. With the realization that traditional energy sources contribute­ to harmful greenhouse gas e­missions, there is a strong push towards embracing solar powe­r. 

This movement is not only see­n among individuals but also within businesses and governme­nts who are actively see­king greener alte­rnatives for energy production.

Image source

Solar power is a cle­ar champion in the battle against global warming. It can produce­ electricity without emitting harmful carbon dioxide­ or other pollutants, making it an eco-friendly solution for sustainable­ energy strategie­s worldwide. This alignment with environme­ntal goals has led to a widespread shift towards solar e­nergy as a focal point of clean and rene­wable energy e­fforts.

3. Cost Competitiveness

Solar technology has come­ a long way, transitioning from an expensive nove­lty to a cost-effective e­nergy solution. This transformation can be credite­d to the remarkable stride­s made in solar panel technology, with advance­ments in manufacturing processes and incre­ased global production resulting in significant reductions in installation costs.

Image source

At the same­ time, as solar cell efficie­ncy continues to improve, the amount of ene­rgy produced per unit area has incre­ased. It has resulted in maximizing the­ value of each solar installation. 

These­ cost reductions, along with long-term savings in operation and the­ possibility of achieving energy inde­pendence, have­ made solar power more appe­aling to homeowners, businesse­s, and utilities looking to optimize their e­nergy expense­s.

4. Energy Independence

The de­sire for energy inde­pendence is a major re­ason why solar power is becoming increasingly popular. De­pendence on traditional e­nergy sources often involve­s importing fossil fuels, which can leave countrie­s susceptible to issues like­ supply disruptions, geopolitical conflicts, and fluctuating market prices. 

Solar powe­r offers a solution by harnessing the abundant and local re­source of sunlight, reducing these­ risks significantly.

Utilizing solar ene­rgy allows countries to lessen the­ir dependence­ on imported fuels, there­by enhancing their ene­rgy security and resilience­. This self-reliance give­s countries the ability to control their e­nergy futures and decre­ase vulnerability to exte­rnal uncertainties. Ultimately, this foste­rs stability and sustainability in their energy syste­ms.

5. Job Creation and Economic Growth

In addition to its positive impact on the­ environment, solar power has prove­n to be a significant driver of job creation. This growth in e­mployment opportunities spans various sectors and skill le­vels, revitalizing both local communities and wide­r regions. 

The expansion of the­ solar industry has led to an increased de­mand for skilled workers in areas such as solar pane­l manufacturing, system design, installation, and maintenance­. 

Image source

The job cre­ation from solar power projects has various economic implications. Not only do the­y generate e­mployment opportunities, but they also stimulate­ other sectors such as materials production, transportation, and profe­ssional services. Additionally, small businesse­s and entreprene­urs thrive in specialized are­as like solar panel distribution and installation firms.

6. Government Incentives and Policies

Governme­nts worldwide have become­ essential drivers in promoting the­ widespread adoption of solar power. With a growing re­cognition of the urgent nee­d to shift away from fossil fuels and towards renewable­ energy sources, many countrie­s have implemente­d a range of incentives, policie­s, and regulations designed to acce­lerate the transition to solar powe­r. These initiatives have­ created an environme­nt that not only encourages investme­nt but also makes solar energy financially fe­asible for a larger number of consume­rs.

Conclusion

The incre­asing popularity of solar power is driven by various factors that address both e­nvironmental and economic issues. This shift towards solar e­nergy reflects the­ global understanding of the importance of sustainable­ alternatives to fossil fuels. 

As te­chnology advances and governments prioritize renewable e­nergy, solar power will only become­ more appealing. These­ six drivers mentioned above­ collectively strengthe­n the role of solar ene­rgy in creating a cleaner, gre­ener, and more sustainable­ future for future gene­rations.

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What is Japandi?

September 1st, 2023 No comments

Japandi is a trend in interior design where aesthetics and culture blend together in harmony. Celebrating the mix of cultures, Japandi design combines Japanese minimalism with Scandinavian coziness. This design makes spaces that connect with both Eastern and Western styles, using natural tones and a sense of simplicity. In this blog post, we’ll explore this trend to see how Japan and Scandinavia’s ideas come together in a modern look and check out how it’s used in interior design. 

How Do the Scandinavian and Japanese Cultures Mix Together?

Photo by Don Kaveen on Unsplash

As a unique combination, Japandi creates peaceful interiors that bring a sense of calm. With clean lines, calm colors, and tidy spaces, Japandi follows the “less is more” idea.  In interior decor, calming and peaceful palettes are prioritized, and if brighter colors are added, it’s done elegantly. Similar to the “Wabi Sabi” philosophy from Japanese culture, the Japandi style also emphasizes sustainability. The prevalence of natural materials and simple design transforms it into a wonderful green decor style.

 On the other hand, Scandinavian culture embraces “hygge”, aiming to create a warm and comfortable space. This concept focuses on fostering a cozy atmosphere that encourages relaxation and a sense of well-being at home. The “hygge” philosophy revolves around the idea of enjoying life’s simple pleasures, such as warm lighting, comfortable textiles, and shared moments with loved ones. 

Fundamentals of Japandi Design/How to apply it to your home?

In the Japandi trend, the usage of handcrafted decor is prominent. Handmade decorations bring a touch of authenticity and uniqueness to spaces. Items like woven textiles and pottery created through skilled hands, introduce textures, colors, and forms that harmonize with Japandi’s simplicity. This emphasis on handiwork not only enhances visual appeal but also connects modern living environments with traditional techniques, showcasing the value of human creativity. So, you can truly experience the philosophy reflected by the Japandi trend in your living spaces with homemade decorations.

Use wooden furniture: Wooden furniture not only adds a touch of nature to your living spaces but also fosters a sense of connection to the environment because of its natural textures and warm tones. The use of wooden furniture in interior design creates a balance between the minimalist aesthetics of Japanese culture and the coziness of Scandinavian design. By introducing wooden furniture, you can effortlessly infuse your surroundings with the calming Japandi trend.

Photo by Katja Rooke on Unsplash

Sense of openness: Low-profile furnishings contribute to the minimalistic atmosphere that Japandi design aims to achieve. These pieces create a sense of openness, allowing for clear views and a harmonious flow within the living space. Low-sitting furniture enhances the connection to the ground, fostering a grounded and relaxed ambiance. This design choice aligns with both the Japanese and Scandinavian principles of functionality and simplicity, making it a key element in capturing the essence of the Japandi trend.

Simplicity and functionality: Mindful furniture selection in homes can achieve the principle of simplicity and functionality of the Japandi interior design trend. Opt for minimalistic furniture pieces with clean lines and organic shapes. Choose multifunctional furniture that serves dual purposes, such as storage beds or nesting tables, maximizing space efficiency. Embrace neutral color palettes such as amber color and natural materials for a calming ambiance. To enhance functionality, select furniture that prioritizes comfort without compromising on design. By carefully curating your furniture with these concepts in mind, you can aesthetically integrate the essence of Japandi design into your living spaces, promoting both calmness and practicality. 

Touch of Nature: Plants as a decor element add a touch of nature’s calmness to living spaces. You can start with low-maintenance plants like succulents or snake plants. Place them in simple, minimalist planters made of natural materials such as clay or wood. Do not forget to position them near windows to maximize sunlight exposure. You can also add a different touch to your home by choosing plants native to Eastern Culture, such as lucky bamboo, orchids, or bonsai trees. Another approach is using hanging plants or creating a small indoor garden corner. These green touches not only enhance the visual appeal but also contribute to the calming ambiance that Japandi design aims to achieve, a harmonious mix of nature and aesthetics in your home. 

Photo by Linh Le on Unsplash

Soft colors: Natural shades like pastel tones, muted grays, and soft blues dominate the Japandi design trend by contributing to the sense of calmness and balance. These color tones create a feeling of serenity, which perfectly aligns with the peaceful philosophy of Japandi design. You can apply this essence of Japandi to your walls, furniture, and decor elements. You can effortlessly infuse your living space with the calming energy that is characterized by this design trend. This soft color preference not only creates visual charm but also creates a peaceful ambiance for relaxation which reflects the Scandinavian kind of living art “hygge”. 

Conclusion

Japandi design presents a blend of Japanese minimalism and Scandinavian coziness, creating a unique and balanced interior decor style. By incorporating handcrafted decorations, wooden furniture, low-profile furnishings, simplicity, functionality, a touch of nature, and soft colors, you can authentically embrace the essence of Japandi in your living spaces. This trend encourages a calm and balanced atmosphere that resonates with both Eastern and Western philosophies. By infusing your home with the principles of Japandi design, you can create a space that not only reflects the beauty of two cultures but also creates a sense of calm, well-being, and connection with nature within your living environment.

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Dealing With Bad Online Reviews? 5 Tips to Turn Those Into Strategic Advantages

August 31st, 2023 No comments

You firmly believe that the products you sell are of high quality. If you didn’t, you wouldn’t be banking your financial success on them. But sometimes, the products we sell have certain flaws that go unnoticed, or perhaps another department in your company is doing something to sour the customer experience. 

This will inevitably lead to a dreaded one-star review. Bad reviews aren’t as uncommon as you might think, and while it can be a serious blow to the ego, it’s not the end of the world. In fact, bad reviews can be a blessing in disguise. You can take a bad review and turn it into a golden opportunity for your entire company. 

But how can bad reviews actually be good? Aren’t they potentially detrimental to acquiring new customers? What can you do to leverage bad reviews and turn them into strategic advantages? 

In this article, we’re going through the basics of bad reviews, helping you understand how to take this negative and spin it into a positive with five helpful tips. Let’s start with some basic information.

Why are online reviews so important?

You might think that the purpose of this article is to make you believe that online customer reviews aren’t a big deal. 

That’s not the case whatsoever. 

In fact, online reviews are critical to your continued success. Why is that? Because people read them and they trust them. If these reviews erode their trust in you, they’re not going to buy from you. 

A massive nine out of every ten consumers read online reviews before making a purchase. On top of that, 76% of modern consumers trust what’s reported in online reviews more than personal recommendations from friends and family members. 

That means even if their best friend is telling them your product is life-changing, a series of bad reviews could be enough to dissuade them from purchasing. And there are a lot of review sites out there where people can knock what you’re selling. Facebook, Yelp, and Google are the most popular and trusted, but they’re far from the only platforms out there, as showcased in the image below. 

(Image Source)

Everyone gets bad reviews. When you sell enough products, eventually, you’re going to come across someone who has a less-than-ideal experience. They’re going to rate you badly, and that’s something that you’re going to have to live with. 

There’s no sense in falling apart at the first sign of a negative review. Instead, you can take those bad reviews and use them to improve your company. There are some obvious ways to go about this, but there are a few tactics you can employ that you might not have thought of. 

5 tips to turn bad reviews into strategic advantages

Below, we’ve outlined five actions that you could take to leverage the bad reviews your company gets and expertly spin them into positives that fuel your growth. 

1. Respond publicly 

You can turn negative reviews into positive reviews by responding to them publicly. If you have a bad review, where a customer is spewing hate at your brand and talking about every way that you failed them, respond to that review and address the situation in a public forum.

This doesn’t mean you should get defensive and tell the disgruntled customer why they’re wrong. That’s probably the worst thing you could do and would only serve to make an already bad situation so much worse. 

Your reply should be apologetic. Even if you don’t feel that you’re at fault, you should try to apologize for the experience and express a desire to see the situation resolved. It might even be a good idea to say something about how you’ll address issues like these in the future. 

Here’s an example of a company responding to a review left by a disgruntled former employee. HubSpot showed a lot of class in responding to a particularly negative review with kindness, empathy, and an apologetic attitude. 

(Image Source)

All you see here is a simple apology. HubSpot doesn’t blame the employee or try to discredit them. This says to a reader that HubSpot has some humility and is willing to own up to mistakes. 

We all understand mistakes. Everyone makes them. Sometimes, showing a little humanity can go a long way toward breaking the “cold evil corporation” stereotype. 

2. Offer solutions to customer issues

Another way that you could take our last tip and expand upon it would be to offer solutions to the customer that might resolve their issue. 

Here’s a quality example from a Honda dealership that opened the line of communication to a disgruntled customer. 

(Image Source)

Honda of Thousand Oaks responds to Heather’s issue by asking her to call the dealership. The company representative apologizes and then expresses a desire to make the situation right. They then offer a phone number and express a desire to earn back her business by working with her to resolve the problem. 

Not only can this situation now be resolved if the disgruntled customer calls back, but potential customers can see the dealership’s attempt to resolve the issue in a public forum. That goes a long way toward establishing trust in a brand and showing that this company actually cares about its customers and the impression it leaves on them. 

What’s more, take a look at the date of the initial review and the company’s response. They’re only one day apart. That’s also a deeply positive aspect of this example. Honda didn’t let this review sit around for too long. As soon as they saw it, they responded to get out in front of the situation and control the narrative. 

If you do something like this and manage to help the customer, it doesn’t hurt to ask them to update their review. 

3. Showcase negative reviews

While your first reaction might be to hide your negative reviews and try to draw attention away from them, we’re telling you to do the opposite. When customers find negative reviews of a company, it’s almost like a “gotcha” moment for them. They’re finding something they believe you were trying to keep out of the public view.

That’s why you should gather some negative reviews that you were able to turn around using our second tip above. Show these reviews in a blog post and talk about what you as a company did to address the issues raised and help preserve the customer experience. 

You could even show a few reviews where the customer didn’t respond to your outreach. In this situation, point out what you learned from the review and how you changed your company to address the issues and create a better experience for everyone.   

4. Use negative reviews to determine business issues

Negative feedback can be a critical window into the customer experience. Your customers will encounter issues with products that you never expected. However, if they’re silent about it and just stop doing business with you out of the blue, you will never find out what happened. 

Negative reviews can point out areas where your company is lacking. Let’s say a customer service interaction really upset someone, and they left you a poor review on Google. That’s an issue that needs to be addressed right away. 

Customer service is a hugely important aspect of any business. Hence, hiring a customer service virtual assistant can help bloom your business and keep you away from negative reviews. A third of consumers said they’d switch companies after one bad customer service experience. 

(Image Source)

Suppose your reviews show that you have a customer service issue. In that case, you can hop onto an educational platform like StuDocu, Course Hero, or StudyStack to access online study materials on customer service and other business topics. You’ll then be able to approach these uncovered issues in an informed manner. 

5. Use bad reviews in employee training

As we just explored, negative reviews paint a picture of what your customers really don’t want. Not only can you use those opinions to make meaningful changes within your organization, but you can also show those reviews to new employees as part of their training. 

It’s as important to train employees on what customers don’t want as it is to train them on what they do want. Provide them with several examples of things customers have complained about in the past, and then teach them how to avoid those mistakes. 

An important part of customer service jobs is being able to handle complaints from customers and resolving them before they turn into a negative review. 

By analyzing negative reviews and training your employees to diffuse the situation, similar reviews will be avoided in the future and you will improve customer retention

This strengthens the customer experience by arming new employees with knowledge

Conclusion

No one likes to see a negative review, but it’s not the end of the world. On the contrary, negative reviews can create a window of opportunity, providing you with strategic advantages that can improve your business going forward. 
By responding to reviews publicly, offering solutions to customers, showcasing negative reviews, using them to discover issues, and leveraging them through new employee training programs, you can turn a negative into a positive, improve your company, and give future customers a five-star experience.

Featured Image by Elisa Ventur on Unsplash

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Gamification in Customer Support: Leveling Up Customer Engagement and Loyalty

August 31st, 2023 No comments

Hope you’re ready to power on—and take on—the next generation of customer support.

Enter gamification: a game-changing strategy that has transformed businesses across the globe.

The Mario-inspired work dream has become a reality. We’ve entered a dimension of excitement, innovation, and intelligence when it comes to motivating not just customers, but especially customer service agents.

Imagine, for a moment, a world where customer support isn’t just a task, but a competition that breeds excitement and higher performance.

If you can picture this scenario, you’ve just unlocked the first level of understanding the universe—and potential—of gamification in customer support. ??

Step aside, traditional customer service. There’s a new player in the game. And this is a whole new arena. One filled with challenges, levels, rewards, and achievements, all geared toward enhancing customer engagement and agent performance.

Hold onto your controller. This will be a wild ride through levels of loyalty, side quests of satisfaction, and bonus points of brand engagement. All are focused on the power that gamification holds for your company’s customer support.

1. Understanding The Magic Potion Of Gamification

What is Gamification?

Gamification is the wizardry of incorporating game-like elements into non-game scenarios. Think about earning points, leveling up, or unlocking achievements—all wrapped up neatly in the customer experience. It’s like turning a mundane task into something like a Mario Kart race.

But gamification isn’t just about adding game mechanics to boring to-do lists. Nor is it just about making work fun, either. Behind it all is very real science.

Gamification relies on human psychology, tapping into our innate desire for competition, achievement, and recognition. Striving for victory, to achieve more, to be recognized—it’s a universal language that transcends age and geography.

This unique mix of fun, competition, and rewards helps to make even the most mundane tasks more exciting. Turning your customer support agents into next-level performers and your customers into long-term loyalists.

Why Use Gamification in Customer Support?

Because since Atari, 40+ years of history have shown us that people like games. Sometimes they love them.

More often than not, even if they don’t, they add a little more personal “oomph” to their efforts when it comes to getting results. No one wants to finish in last place—in Pong, in Tetris, in the contact center. Or even in the middle of the pack.

From points and badges to leaderboards and challenges, gamification elements can truly blend into a potent potion that can awaken a whole new level of customer and agent engagement. For more on this subject, take a look at this recent post on the LiveVox blog.

It makes the process of problem-solving more engaging for customers. Plus, you’ll never hear an agent, and by extension, a customer, say: “I had a boring time getting my issue resolved.”

2. The Epic Quest of Enhancing The Customer And Agent Experiences

Points + Rewards

Ah, rewards! Who doesn’t love to collect shiny things? Incorporate a system where customers earn points for engaging and watch how they turn into relentless treasure hunters.

Every customer ticket turns into a quest. Every resolution into a victorious battle. Your agents aren’t just solving problems anymore. They’re on an epic journey to provide the ultimate customer experience.

And what’s a quest without a guide? Agents also become the wise mentors, the skillful support ninjas, guiding customers through challenges.

Challenges + Missions

By creating challenges and missions for customers to solve, they are no longer mere users but valiant heroes on an epic quest. Check out how businesses are doing this right now!

It’s not just the customers who are on this quest. Agents are motivated by rewards, leveling up, and public recognition, fostering a more collaborative and positive work environment.

Leaderboards + Achievements

Incorporating gamification requires state-of-the-art technology that enables seamless integration of game mechanics into customer support processes.

In the customer support space, especially inside call and contact centers, dynamic Wallboard solutions like the ones we offer at LiveVox help agents and managers visualize KPIs in real-time. And literally keep everyone eyeing the same goal.

Successful, industry-leading brands have successfully implemented gamification in their customer support efforts. See how they’ve done it in this in-depth article from G2.

3. The Eternal Bond Of Customer And Agent Loyalty

Make Customers Part of Your Kingdom

Treat your customers like royal citizens in your corporate kingdom. Gamification in customer support ensures that every interaction is a celebratory feast, fostering an eternal bond of loyalty.

Gamification builds a deeper, longer-lasting bond between your customers and agents. And the more engaged everyone is, the more loyal everyone becomes to your company.

Beyond enhanced customer loyalty, there are other results that make this strategy worth plugging into—namely, increased engagement and motivation, both of which we’ll cover in more detail below.

The Power of Community

By encouraging customers to compete and cooperate, you create a thriving community. Like a guild in an MMORPG, they rally together, defend the brand, and share experiences.

Gamification has the power to create an exclusive community between your customers. One that shares experiences, challenges, and rewards. It’s a connection that can, and often does, goes beyond mere transactions.

Data-Driven Analytics Insights (A.K.A. The Oracle’s Wisdom)

The wisdom of analytics in gamification is like having a prophetic oracle. It provides insights into customer behavior, preferences, and trends, guiding you like the North Star.

Through smart analytics, you can see how gamification positively impacts customer satisfaction and agent performance. It’s an insightful glimpse into the inner workings of your magical new world. For a look into the future of analytics trends for gamification, GrowthEngineering has you covered all the way until 2025.

It’s Time To Set Your Sights On The Final Boss Level For Your Customers And Agents

We’ve ventured through the magical land of gamification in customer support, and it’s clear that this isn’t just a trend—it’s the future. It’s about making customer service more than a duty or requirement or need-to-have.

This is the chance for you to make support an adventure filled with challenges, rewards, and camaraderie. For everyone involved with your contact center.

In this day and age, you’re no longer just a company. You’re a game master, orchestrating epic adventures for your customers and agents. Now, isn’t that something to strive for?

With gamification, we’re not just solving problems; we’re engaging minds, capturing hearts, and creating loyal brand warriors. So, pick up that virtual sword, shield, or customer support tool, and join the revolution.

The realm of gamification is here, it’s real, and it’s taking the customer support world by storm. It’s more than just about making things fun. It’s about creating unforgettable experiences, nurturing everlasting bonds, and turning both customers and agents into champions of your brand.

This is a time-tested, yet innovative, strategy for boosting your customer ROI, exciting your agents, and seeing more positive results from everyone at the same time. Now go forth and conquer the world of customer engagement like never before. ?

featured image by Berkeley Communications on Unsplash

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A September Of Never Ending Adventures (2023 Wallpapers Edition)

August 31st, 2023 No comments

September is just around the corner, and that means it’s time for some new wallpapers! For more than twelve years already, our monthly wallpapers series has been the perfect occasion for artists and designers from all across the globe to challenge their creative skills and dive into a little project just for fun. Telling the stories they want to tell, using the tools they love. This always makes for an inspiring and unique collection of wallpapers each month anew, and, of course, this month is no exception.

In this post, you’ll find wallpapers for September 2023, created by the community for the community. The designs come in versions with and without a calendar and can be downloaded for free. As a little bonus goodie, we also compiled some timeless favorites from past September editions at the end of this post. Maybe you’ll spot one of your almost-forgotten favorites in there, too? A big thank-you to everyone who shared their artwork with us — this post wouldn’t exist without you!

  • You can click on every image to see a larger preview,
  • We respect and carefully consider the ideas and motivation behind each and every artist’s work. This is why we give all artists the full freedom to explore their creativity and express emotions and experience through their works. This is also why the themes of the wallpapers weren’t anyhow influenced by us but rather designed from scratch by the artists themselves.
  • Submit a wallpaper!
    Did you know that you could get featured in our next wallpapers post, too? We are always looking for creative talent.

Palette Of Autumn

“The stunning transformation of nature during the fall season, with its rich hues and textures, served as a primary inspiration. Capturing the essence of autumn’s beauty in a digital format was a central goal.” — Designed by Farhan Srambiyan from India.

Rainy Flowers

Designed by Teodora Vasileva from Bulgaria.

Science Is Magic

“Science is like magic, except it’s real.” — Designed by Bhabna Basak from India.

Get Fired

Designed by Ricardo Gimenes from Sweden.

Made In China

Designed by Ricardo Gimenes from Sweden.

National Lazy Mom’s Day

“Because every now and then, we deserve the right to enjoy a lazy day! No chores, just a day to oneself.” — Designed by Storyville Tales from the United Kingdom.

Oldies But Goodies

Whether it’s memories of summer vacation, the approach of fall, or, well, cats — below you’ll find a selection of September goodies from our wallpapers archives that are just too good to be forgotten. Please note that these designs don’t come with a calendar. Enjoy!

Autumn Rains

“This autumn, we expect to see a lot of rainy days and blues, so we wanted to change the paradigm and wish a warm welcome to the new season. After all, if you come to think of it: rain is not so bad if you have an umbrella and a raincoat. Come autumn, we welcome you!” — Designed by PopArt Studio from Serbia.

Terrazzo

“With the end of summer and fall coming soon, I created this terrazzo pattern wallpaper to brighten up your desktop. Enjoy this month!” — Designed by Melissa Bogemans from Belgium.

Funny Cats

“Cats are beautiful animals. They’re quiet, clean, and warm. They’re funny and can become an endless source of love and entertainment. Here for the cats!” — Designed by UrbanUI from India.

Cacti Everywhere

“Seasons come and go, but our brave cactuses still stand. Summer is almost over, and autumn is coming, but the beloved plants don’t care.” — Designed by Lívia Lénárt from Hungary.

Stay Or Leave?

Designed by Ricardo Gimenes from Sweden.

Listen Closer… The Mushrooms Are Growing

“It’s this time of the year when children go to school and grown-ups go to collect mushrooms.” — Designed by Igor Izhik from Canada.

Flower Soul

“The earth has music for those who listen. Take a break and relax and while you drive out the stress, catch a glimpse of the beautiful nature around you. Can you hear the rhythm of the breeze blowing, the flowers singing, and the butterflies fluttering to cheer you up? We dedicate flowers which symbolize happiness and love to one and all.” — Designed by Krishnankutty from India.

Summer Ending

“As summer comes to an end, all the creatures pull back to their hiding places, searching for warmth within themselves and dreaming of neverending adventures under the tinted sky of closing dog days.” — Designed by Ana Masnikosa from Belgrade, Serbia.

Hungry

Designed by Elise Vanoorbeek from Belgium.

Never Stop Exploring

Designed by Ricardo Gimenes from Sweden.

Bear Time

Designed by Bojana Stojanovic from Serbia.

Geometric Autumn

“I designed this wallpaper to remind everyone that autumn is here.” — Designed by Advanced Web Ranking from Romania.

Maryland Pride

“As summer comes to a close, so does the end of blue crab season in Maryland. Blue crabs have been a regional delicacy since the 1700s and have become Maryland’s most valuable fishing industry, adding millions of dollars to the Maryland economy each year. With more than 455 million blue crabs swimming in the Chesapeake Bay, these tasty critters can be prepared in a variety of ways and have become a summer staple in many homes and restaurants across the state. The blue crab has contributed so much to the state’s regional culture and economy, in 1989 it was named the State Crustacean, cementing its importance in Maryland history.” — Designed by The Hannon Group from Washington DC.

Batmom

Designed by Ricardo Gimenes from Sweden.

Still In Vacation Mood

“It’s officially the end of summer and I’m still in vacation mood, dreaming about all the amazing places I’ve seen. This illustration is inspired by a small town in France, on the Atlantic coast, right by the beach.” — Designed by Miruna Sfia from Romania.

Long Live Summer

“While September’s Autumnal Equinox technically signifies the end of the summer season, this wallpaper is for all those summer lovers, like me, who don’t want the sunshine, warm weather, and lazy days to end.” — Designed by Vicki Grunewald from Washington.

Lucha Libre

“This month is Mexico’s independence day and I decided to illustrate one of the things Mexico’s best known for: the Lucha Libre.” — Designed by Maria Keller from Mexico.

Early Autumn

“September is usually considered as early autumn so I decided to draw some trees and leaves. However, nobody likes that summer is coming to an end, that’s why I kept summerish colors and style.” — Designed by Kat Gluszek from Germany.

Wine Harvest Season

“Welcome to the wine harvest season in Serbia. It’s September, and the hazy sunshine bathes the vines on the slopes of Fruška Gora. Everything is ready for the making of Bermet, the most famous wine from Serbia. This spiced wine was a favorite of the Austro-Hungarian elite and was served even on the Titanic. Bermet’s recipe is a closely guarded secret, and the wine is produced by just a handful of families in the town of Sremski Karlovci, near Novi Sad. On the other side of Novi Sad, plains of corn and sunflower fields blend in with the horizon, catching the last warm sun rays of this year.” — Designed by PopArt Studio from Serbia.

The Rebel

Designed by Ricardo Gimenes from Sweden.

National Video Games Day Delight

“September 12th brings us National Video Games Day. US-based video game players love this day and celebrate with huge gaming tournaments. What was once a 2D experience in the home is now a global phenomenon with players playing against each other across statelines and national borders via the internet. National Video Games Day gives gamers the perfect chance to celebrate and socialize! So grab your controller, join online and let the games begin!” — Designed by Ever Increasing Circles from the United Kingdom.

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